Minnesota Adult Basic Education
Assessment Training

Support Services Conference
SW ABE, the Minnesota Department of Education and SPARC sponsor an annual statewide conference for support professionals. There is a full-day preconference, focusing on assessment training, plus a full-day general conference that includes an ABE update from our state ABE director (and other state ABE staff) as well as concurrent sessions on such topics as:
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Orientation to ABE
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Accountability/NRS
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Assessment
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Data analysis
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Intake and orientation practices
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Enrollment practices
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Customer service
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Conflict resolution
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Effective communication
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Cultural awareness
The 2023 conference will be held on Thursday, November 16 and Friday, November 17, 2023. It will be a virtual conference, held using the ZOOM platform.
CALL FOR PROPOSALS
The Support Services Conference planning team is seeking presentation proposals from the field. Your colleagues would love to hear what you're doing in your programs and classrooms to address the following areas, which align with the ABE Support Professional's Certificate:
ABE Program & Policy Knowledge:
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Overview of ABE: Programs, History & Policy
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Local ABE Knowledge: Specific to Consortium District, Program
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NRS Accountability and Rules
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Assessment: New User, Annual, Certification
Technology:
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SiD Database Management
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Email Communication
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Technology Tools: Software and/or Equipment
Customer Service:
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Cultural Awareness & Understanding ABE Populations
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Effective Client Communication
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Conflict Resolution
Effective Work Culture:
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Time & Task Management
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Professionalism & Communication
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Understanding Self & Others
The Proposal Form can be accessed by clicking here.
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**REGISTRATION FORM: Click on the link to access the registration form. Registration will be due by November 10th, 2023.
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CONFERENCE AGENDA: Click on the link to see a draft copy of the conference agenda.
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