Support Services Conference


SW ABE, the Minnesota Department of Education and SPARC sponsor an annual statewide conference for support professionals. There is a full-day preconference, focusing on  assessment training, plus a full-day general conference that includes an ABE update from our state ABE director (and other state ABE staff) as well as concurrent sessions on such topics as:


  • Orientation to ABE

  • Accountability/NRS

  • Assessment

  • Data analysis

  • Intake and orientation practices

  • Enrollment practices

  • Customer service

  • Conflict resolution

  • Effective communication

  • Cultural awareness


The 2020 conference will be a VIRTUAL CONFERENCE, held on Thursday, November 12 and Friday, November 13, 2020.


CALL FOR PROPOSALS:  We are seeking proposals for the 2020 ABE Support Services Conference. We hope that new and experienced ABE support staff will consider sharing their innovative ideas and expertise with their colleagues through participation. Proposals are being sought to address topics that fit into the categories above.

Your colleagues would love to hear what you're doing in your programs and classrooms to address these areas! 


Click here to access the Call for Proposals and Panelists and instructions for submission.


A complete list of presentations and panels will be available in October, when registration for the conference opens. The presentations will address the following topics which align with the ABE Support Professional’s Certificate:


ABE Program & Policy Knowledge:

  • Overview of ABE: Programs, History & Policy

  • Local ABE Knowledge: Specific to Consortium District, Program

  • NRS Accountability and Rules

  • Assessment: New User, Annual, Certification



  • SiD Database Management

  • Email Communication

  • Technology Tools: Software and/or Equipment


Customer Service:

  • Cultural Awareness & Understanding ABE Populations

  • Effective Client Communication

  • Conflict Resolution


Effective Work Culture:

  • Time & Task Management

  • Professionalism & Communication

  • Understanding Self & Others


**REGISTRATION FORM:  Registration will be available in October. Registration is due by October 30.


CONFERENCE PROGRAM:  A  copy of the conference agenda will be available in October.




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