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Support Services Conference


SW ABE, the Minnesota Department of Education and SPARC sponsor an annual statewide conference for support professionals. There is a full-day preconference, focusing on  assessment training, plus a full-day general conference that includes an ABE update from our state ABE director (and other state ABE staff) as well as concurrent sessions on such topics as:


  • Orientation to ABE

  • Accountability/NRS

  • Assessment

  • Data analysis

  • Intake and orientation practices

  • Enrollment practices

  • Customer service

  • Conflict resolution

  • Effective communication

  • Cultural awareness


The 2022 conference will be held on Thursday, November 17 and Friday, November 18, 2022. It will be a virtual conference, held using the ZOOM platform.


The Support Services Conference planning team is seeking presentation proposals from the field. Your colleagues would love to hear what you're doing in your programs and classrooms to address the following areas, which align with the ABE Support Professional's Certificate:


ABE Program & Policy Knowledge:

  • Overview of ABE: Programs, History & Policy

  • Local ABE Knowledge: Specific to Consortium District, Program

  • NRS Accountability and Rules

  • Assessment: New User, Annual, Certification



  • SiD Database Management

  • Email Communication

  • Technology Tools: Software and/or Equipment


Customer Service:

  • Cultural Awareness & Understanding ABE Populations

  • Effective Client Communication

  • Conflict Resolution


Effective Work Culture:

  • Time & Task Management

  • Professionalism & Communication

  • Understanding Self & Others


The Proposal Form can be accessed by clicking here


**REGISTRATION FORM:  Click on the link to access the registration form.  Registration will be due by November 11th, 2022. 


CONFERENCE AGENDA:  Click on the link to see a copy of the conference agenda. A  copy of the conference program will be available later in October, 2022.