Support Services Conference


SW ABE, the Minnesota Department of Education and SPARC sponsor an annual statewide conference for support professionals. There is a full-day preconference, focusing on orientation for new staff and assessment training, plus a full-day general conference that includes an ABE update from our state ABE director (and other state ABE staff) as well as concurrent sessions on such topics as:


  • Orientation to ABE

  • Accountability/NRS

  • Assessment

  • Data analysis

  • Intake and orientation practices

  • Enrollment practices

  • Customer service

  • Conflict resolution

  • Effective communication

  • Cultural awareness


The 2019 conference will be held on Thursday, November 7 and Friday, November 8, 2019, at the Department of Education in Roseville, MN.


CALL FOR PROPOSALS:  We are seeking proposals for the 2019 ABE Support Services Conference. We hope that new and experienced ABE support staff will consider sharing their innovative ideas and expertise with their colleagues through participation. Proposals are being sought to address topics that fit into the categories above.

Your colleagues would love to hear what you're doing in your programs and classrooms to address these areas!


Click here to access the Call for Proposals and instructions for submission.


A complete list of presentations and panels will be available in October, when registration for the conference opens. The presentations will address the following topics which align with the ABE Support Professional’s Certificate:


ABE Program & Policy Knowledge:

  • Overview of ABE: Programs, History & Policy

  • Local ABE Knowledge: Specific to Consortium District, Program

  • NRS Accountability and Rules

  • Assessment: New User, Annual, Certification



  • SiD Database Management

  • Email Communication

  • Technology Tools: Software and/or Equipment


Customer Service:

  • Cultural Awareness & Understanding ABE Populations

  • Effective Client Communication

  • Conflict Resolution


Effective Work Culture:

  • Time & Task Management

  • Professionalism & Communication

  • Understanding Self & Others


**REGISTRATION FORM:  Click here to access registration form. Registration is due by October 30.


TRAVEL SCHOLARSHIPS:  Because travel from greater Minnesota can be costly to programs, SW ABE offers travel scholarships to individuals traveling more than 75 miles to attend the conference.


Click here to access the scholarship application.


WHERE TO STAY: For those who need to stay overnight, there are several hotels near the Department of Education. There are rooms available at the Country Inn & Suites on Snelling (2740 Snelling Ave N, Roseville, MN 55113, 651-628-3500). You can reserve a standard queen room for $114.00 plus room tax per night. You must ask for the MN Dept. of Education rate. You can reserve any time, as long as they still have rooms available.


CONFERENCE PROGRAM:  A  copy of the conference agenda can be found here.

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