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Support Services Conference

 

SW ABE, the Minnesota Department of Education and SPARC sponsor an annual statewide conference for support professionals. There is a full-day preconference, focusing on  assessment training, plus a full-day general conference that includes an ABE update from our state ABE director (and other state ABE staff) as well as concurrent sessions on such topics as:

 

  • Orientation to ABE

  • Accountability/NRS

  • Assessment

  • Data analysis

  • Intake and orientation practices

  • Enrollment practices

  • Customer service

  • Conflict resolution

  • Effective communication

  • Cultural awareness

 

The 2024 conference will be held on Thursday, November 14 and Friday, November 15, 2024. It will be a virtual conference, held using the ZOOM platform.

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CALL FOR PROPOSALS

The Support Services Conference planning team is seeking presentation proposals from the field. Your colleagues would love to hear what you're doing in your programs and classrooms to address the following areas, which align with the ABE Support Professional's Certificate:

 

ABE Program & Policy Knowledge:

  • Overview of ABE: Programs, History & Policy

  • Local ABE Knowledge: Specific to Consortium District, Program

  • NRS Accountability and Rules

  • Assessment: New User, Annual, Certification

 

Technology:

  • SiD Database Management

  • Email Communication

  • Technology Tools: Software and/or Equipment

 

Customer Service:

  • Cultural Awareness & Understanding ABE Populations

  • Effective Client Communication

  • Conflict Resolution

 

Effective Work Culture:

  • Time & Task Management

  • Professionalism & Communication

  • Understanding Self & Others

 

The Proposal Form can be accessed by clicking here. 

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**REGISTRATION FORM:  Click on the link to access the registration form.  Registration will be due by November 8th, 2024. 

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CONFERENCE AGENDA:  Click on the link to see a draft copy of the conference agenda. 

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